This certification is designed for you, if you’re looking to demonstrate foundational-level knowledge of cloud-based solutions to facilitate productivity and collaboration among on-site, remote, and hybrid workers. As a candidate, you may:

• Have knowledge of cloud-based solutions.
• Be new to Microsoft 365.

You can use this certification to prepare for other Microsoft certifications, but it’s not a prerequisite for the related ones. As a candidate, you should be able to recommend Microsoft 365 solutions that address common organizational IT challenges. You should understand how Microsoft 365 solutions:

• Improve productivity
• Facilitate collaboration
• Optimize communications
• Help secure data
• Identify and facilitate compliance

You should be able to recommend solutions for:

• Endpoint and application management
• Desktop virtualization
• Automated operating system deployment
• Reporting and analytics

You should be familiar with Microsoft 365 licensing, deployment and migration assistance, and support options for organizations looking to maximize their investment in the cloud.